For clinics, real estate, home services & e-commerce
The AI receptionist that answers, books and calls back.
BanglaBot is a ready-made voice and chat agent for your business. It answers every call, books straight into your schedule and calls customers to confirm, using only your own data.
See how it works · 14-day free trial with 50 call minutes
CityCare Family Clinic
Inbound call · AI agent
Agent: Thanks for calling CityCare Family Clinic. How can I help?
Caller: Hi, I'd like my son to see the pediatrician this week.
Agent: Dr. James Carter sees children Monday, Wednesday and Friday, 10 am to 4 pm. The first opening is Wednesday at 10:40 am. Does that work?
Caller: Wednesday's good.
Agent: Let me read that back: Leo Garcia with Dr. Carter, Wednesday at 10:40 am. The consultation fee is $140. Shall I book it?
Appointment booked
Dr. Carter · Wed 10:40 am · reminder scheduled
Answers 24/7
Calls and chats, nights and weekends included.
Books into your records
Appointments, viewings and visits — read back first.
Calls customers back
Reminders, confirmations and lead follow-ups.
Hands off to your team
Live transfer the moment a person is needed.
One platform, four agents
An agent that already knows your kind of business
Pick your business type. The agent already knows what to ask, how your bookings work and what it must never say.
Clinics & doctors
Family practices, specialist chambers, dental and physio clinics
Books, moves and reminds — straight from your doctor list.
- Books appointments from each doctor's days, hours and minutes per patient
- Finds a caller's existing appointment by phone number to move or cancel it
- Answers questions on doctors, specialties, hours, fees and insurance from your knowledge base
Real estate agencies
Sales and rental agencies, brokers, property managers
Qualifies every caller, books viewings and scores the lead.
- Qualifies buyers, renters and sellers: budget, area, type, bedrooms, timeline
- Presents up to two matching listings from your own inventory
- Books property viewings within your viewing days, hours and capacity
Home services
Plumbing, electrical, HVAC / AC, cleaning and appliance repair
Takes the job, checks the area and books an arrival window.
- Takes the job: service, problem description and address
- Checks the address against your service areas
- Quotes the call-out charge and usual price range from your service list
E-commerce
Online stores shipping cash-on-delivery orders
Confirms cash-on-delivery orders before they ship.
- Calls customers to confirm or cancel COD orders before dispatch
- Checks it's speaking with the person who placed the order
- Reads back items and total; optionally confirms the delivery address
How it works
Live on your phone line without writing a script
No developers, no call-flow diagrams. You fill in what you offer; the agent handles the talking.
Step 1: Pick your business type
Clinic, real estate, home services or e-commerce. Your agent comes with its conversation flow, booking rules and safety rules built in.
Step 2: Add your doctors, listings or services
Fill in what you offer and when, then paste your FAQs, policies and prices into the knowledge base.
Step 3: Call it yourself
Ring your agent's number from your phone and preview the website chat. Every call is transcribed, so you see exactly what it said and booked.
Step 4: Go live
Point calls at your agent's number, and add chat to your site with one script tag. Bookings start landing in your portal.
Platform
Everything a great front desk does on the phone
One agent for your phone line and chat channels, with your rules, in your region.
A real phone number, both ways
Answers inbound calls and places outbound ones on a real number. Use ours, or forward your existing line.
Website, WhatsApp & Messenger
The same agent, typed: a chat bubble on your site, your WhatsApp number or your Facebook Page.
Answers only from your data
Replies come from your catalog and knowledge base. If the answer isn't there, the agent says so.
Read-back before every booking
Name, time, price and details are confirmed before anything is saved.
No double bookings
Slots are checked against your schedule, capacity and calendar at the moment of booking, across every channel.
Text confirmations & reminders
A text when they book, another if it changes, and a reminder before. Fewer no-shows.
Syncs with your calendar
Bookings land in Google Calendar instantly, or in Outlook and Apple via a private feed. Busy times are never offered.
Live transfer to your team
When a caller asks for a person, or the agent shouldn't handle it, the call goes straight to your staff.
Recordings, transcripts, outcomes
Every call is recorded and transcribed, with a clear outcome: booked, rescheduled, cancelled, lead, follow-up.
Bulk & scheduled campaigns
Call a whole list at once or daily at a set time: reminders, confirmations, follow-ups.
Webhooks into your systems
Push every booking and outcome to your practice software, CRM or spreadsheet.
Your region, your language
Currency, time zone, emergency number and accent per account. English today, Bangla available.
Fast, natural turns
Scripted lines play from a voice cache and each turn takes one AI round-trip, so callers aren't left waiting.
Pricing
A month of 24/7 answering for less than a week of receptionist wages
Pick a plan, add what you need. For comparison, the U.S. median receptionist earns about $716 a week (BLS).
Not sure yet? Start a 14-day free trial with 50 call minutes.
Website chat
Chat agent
A chatbot for your website. No phone line.
Start with Chat agent$29/ month
Billed monthly · cancel anytime
- Website chatbot (one script tag)
- 1,000 chats / month
- 100 texts / month
- Bookings, leads and transcripts
- Calendar feed (Google, Outlook, Apple)
Add WhatsApp or Messenger anytime
Voice agent
Starter
One number. Never miss a call.
Start with Starter$49/ month
Billed monthly · cancel anytime
- 1 phone number
- 150 call minutes / month
- 100 texts / month
- Bookings, leads and call recordings
- Calendar feed (Google, Outlook, Apple)
- Email support
Extra minutes $0.30 each
- Most popular
Voice agent
Growth
For busy front desks.
Start with Growth$149/ month
Billed monthly · cancel anytime
- Everything in Starter
- 2 phone numbers
- 600 call minutes / month
- 500 texts / month
- Reminder & confirmation calls
- Two-way Google Calendar
- Webhooks + live transfer
Extra minutes $0.22 each
Voice agent
Pro
For multi-location teams.
Start with Pro$349/ month
Billed monthly · cancel anytime
- Everything in Growth
- 3 phone numbers
- 1,800 call minutes / month
- 2,000 texts / month
- Bulk & scheduled campaigns
- 12-month recordings
- Priority support
Extra minutes $0.16 each
Pick a plan, add what you need: website chat, WhatsApp, Messenger, extra minutes and more. See add-ons
Larger volume or several locations? Enterprise starts at $999 / month. Talk to sales
Compare plans, add-ons and the ROI calculatorFAQ
Questions we hear a lot
Where does the agent get its answers?
Only from what you give it: your catalog and your knowledge base. If something isn't covered, it says so, takes a message or transfers the call. It doesn't make things up.
Can I keep my existing phone number?
Yes. Forward your line to your agent's number around the clock, after hours only, or when your team doesn't pick up.
Can it answer chats as well as calls?
Yes. Add the website chatbot ($29/mo), WhatsApp ($49/mo) or Messenger ($29/mo) to any voice plan. Only need website chat? The Chat agent plan is $29 a month.
Where do bookings go?
Straight into your records in the portal, with double-booking protection. On Growth and Pro, webhooks also push them into your own systems.
What happens when a caller needs a real person?
On Growth and Pro the agent transfers the call live to your team. Otherwise it takes the details and flags the call for follow-up.
Which languages does it speak?
English today, with the accent set per account. Bangla is available as an extra language, with more on the way.
How much work is setup?
Add your doctors, listings or services, paste your FAQs and call your number to try it. Or let us do it: done-for-you setup is $299 once.
Is there a free trial?
Yes: 14 days with 50 call minutes, 50 texts and every channel switched on.
Stop sending callers to voicemail.
Start a 14-day free trial with 50 call minutes, or book a 20-minute demo with our team.